It happened Tuesday. As we were leaving for work the garage door came down and had one side up about 3 inches. Well, I drove back up the drive way and found that a cable had snapped. We went to work and came that in the evening to look at it again. With thunderstorms in the area we were thinking about trying to raise to get the car in. Luckily the bad weather was to our east and south.
I decided it would be way over my head to try and resolve this issue alone, so I saw a sticker on the garage door. It was the company that had installed the door. So I called and they are coming out Wednesday to fix it. I'll update this Wednesday evening.
****UPDATE*****
They fixed the door better than when we moved in to this house. They oiled the springs and the rollers and replaced some worn nuts and bolts.
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